Technical - Software Developer

Technical - Software Developer

Profession: Systems Software Programmer

Specialty: -

Duration: 8 months

Shift: Hybrid - 2 days in office

Hours per Shift: 35

Experience: Minimum years of experience as specified

License: -

Certifications: -

Must-Have: Enrollment experience, large system migration, and other system implementation experience

Description:

The Business Systems Analyst, Enrollment & Member/Provider Services, is a cross-functional role.

This role supports both the Enrollment and Member/Provider Services areas through the implementation of systems and post-go-live stabilization.

The Analyst provides critical operational support.

This role ensures alignment between the two work streams.

The Analyst helps maintain data accuracy, workflow readiness, and system functionality.

The Analyst serves as a connector between business operations and IT.This position ensures that system changes are implemented correctly.

The Analyst supports both Enrollment and Member/Provider Services through the transition to new platforms.

Key Responsibilities:

Implementation Period:

Providing testing support, including UAT execution, regression testing, and validation of system behavior.

Checking data migration for enrollment, demographic, provider, and related datasets.

Reviewing configuration for accuracy and completeness across systems.

Tracking issues, triaging defects, and following up to ensure timely resolution.

Developing and updating process documentation and standard operating procedures.

Supporting operational readiness and stabilization planning ahead of go-live.

Coordinating Between Enrollment & Member/Provider Services:

Mapping and managing integration points between the two work streams.

Ensuring that requirements are aligned across both functional areas.

Coordinating workflow changes that impact multiple teams.

Identifying and preventing duplication, misalignment, or conflicting decisions between departments.

Post-Implementation Responsibilities:

Providing ongoing system maintenance and configuration support.

Serving as first-line support for operational issues related to the systems.

Overseeing data quality checks and reconciliation activities.

Refining workflows and supporting continuous process optimization.

Acting as a liaison between Operations, IT, and vendors on system enhancements, issues, and releases.

Helping maintain a positive member and provider experience by ensuring operational continuity and system accuracy.

Preserving and documenting institutional knowledge gathered throughout implementation and stabilization.