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AI-Driven Technical Support Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-25
Listing for:
monday.com
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
is seeking a Technical Support Specialist to join the CX–TT organization in New York. You will be the primary contact for customer product and technical questions, resolving complex issues across chat, email, and Zoom, while identifying broader business value opportunities through deeper technical engagement.
You will collaborate with Tech Touch and CX leadership to deliver one cohesive customer experience, mentor teammates, and stay up-to-date on AI capabilities to empower customers
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