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IT Operations & Service Desk Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-28
Listing for:
City of New York
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: New York
City of New York ITSD is hiring a Computer Associate Operations II to provide citywide technical diagnosis, AD administration, and ticket management for the Body Worn Camera Unit. The role balances service desk duties with hands-on hardware provisioning and remote troubleshooting.
The successful candidate will handle Service Now incidents, manage iPhone provisioning via Air Watch/Microsoft Intune, and document solutions to streamline future work while maintaining strong communication with
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