Sr. Technical Product & Program Manager, Platform Engineering

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

Platform Engineering organization’s mission is to enable engineers across the company to ship good code quickly, sustainably, and enjoyably. As a Senior Technical Program & Product Manager within Platform Engineering, you will partner with team leaders to understand organizational needs, align on priorities, and help craft and manage roadmaps for the platform capabilities that support Betterment’s engineering organization.

Working with Platform Engineering leaders, you will help define and prioritize initiatives that enable the company to:

• Power Product Innovation:
  Partner with product engineering teams to develop scalable platform services, tooling, and shared components that help teams ship new features faster and more safely.
• Standardize & Simplify:
  Collaborate on standards, frameworks, best practices, and migration paths that reduce fragmentation and make it easier for teams to build and operate services.
• Maximize Efficiency:
  Identify opportunities with platform teams to improve reliability and operational excellence through automation, workflow simplification, and performance optimization.
• Minimize Risk:
  Help align platform investments with the security, stability, resilience, compliance, observability, and disaster-readiness needs of the organization.

You will lead highly technical, cross-team initiatives end to end: framing the problem, aligning stakeholders, driving execution, surfacing risks, and measuring outcomes. You will work closely with the leaders of SRE Infra Enablement, Developer Experience, Security, and API & Auth Platform, as well as product engineering and other partners who depend on these capabilities.

You thrive in the intersection of product thinking and technical program delivery. You’re equally comfortable white-boarding with engineers, presenting tradeoffs to executives, and collaborating with cross-functional teams to drive meaningful, durable outcomes.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

• New York City: $125,000-$145,000

This job may also be eligible for variable compensation in the form of a company incentive bonus.

• Partner with SRE Infra Enablement, Developer Experience, Security, and API & Auth Platform leaders to understand their strategies, constraints, dependencies, and investment choices.
• Help facilitate a recurring roadmap process that turns technical opportunities, operational pain points, and partner needs into clear priorities and sequenced investments.
• Work with engineering leaders and senior technical staff to clarify the problem, define the desired outcome, evaluate options, and document the decisions and tradeoffs.
• Track progress against roadmap commitments and platform outcomes, surfacing risks, dependencies, and decisions early rather than simply reporting status.
• Help teams make…