Senior Product Designer​/Real Estate​/NYC

$170000 - $200000

Job Description

A rapidly growing AI company transforming the future of real estate is looking for a Staff Product Designer (Product UX and Strategy focused) to help define the next generation of AI-native software interfaces. The company is building a platform that enables real estate teams to configure, monitor, and operate AI agents across voice, chat, SMS, Whats App, and email, while also creating real-time web experiences where end users interact directly with those agents.

As a Senior Product Designer, you'll design across both sides of the product: the operational platform used by teams managing AI agents and the end-user experiences where people interact with AI directly. You'll lead product discovery, map complex user journeys, design sophisticated workflows, and turn ambiguous problems into intuitive product experiences. This role is ideal for a designer who thinks deeply about how AI changes traditional software interactions and wants to help define the interaction patterns that will shape agentic products for years to come.

This is an outstanding opportunity to join a fast-moving AI startup where you'll have significant ownership over product and design direction. You'll work closely with founders, engineers, customers, and internal teams to understand real-world workflows, test new ideas, and continuously improve the product experience. You'll have the opportunity to work on emerging AI interaction patterns while solving real operational problems for customers.

If you're passionate about product discovery, complex systems, AI-native interfaces, and creating experiences that feel simple despite sophisticated technology underneath, this is an exciting opportunity.

This is a full-time position offering significant ownership and influence over the company's product experience and broader design direction. You'll work in a highly collaborative startup environment where customer feedback, research, experimentation, and strong product judgment are central to how the team builds.

Required Skills & Experience

• 8+ years of experience designing digital products

• Strong experience designing SaaS products, operational software, or complex systems

• Excellent product intuition and strong UX judgment

• Strong experience with product discovery, user research, and usability testing

• Experience designing complex, multi-step workflows and systems

• Ability to understand customer requests and uncover the underlying user problems

• Strong systems thinking with the ability to simplify complex products without removing important functionality or context

• Ability to frame ambiguous problems and influence product direction

• Strong interaction and visual design skills

• Strong command of Figma and modern prototyping tools

• Ability to use qualitative and quantitative evidence to evaluate and iterate on design decisions

• Comfortable speaking directly with customers and observing real-world workflows

• Strong communication and cross-functional collaboration skills

• Comfortable operating with significant ownership in a fast-moving startup environment

• Deep curiosity about AI products and the future of software interfaces

Desired Skills & Experience

• Experience designing AI-native, conversational, or agentic products

• Experience with analytics, monitoring, configuration, or operational tooling

• Frontend knowledge, particularly HTML, CSS, or React

• Ability to prototype interactions beyond static mockups

• Experience working closely with Engineering teams from discovery through implementation

• Experience using AI tools for research, prototyping, and design iteration

• Experience working in an early-stage or rapidly growing startup

• Familiarity with emerging AI capabilities and evolving interface patterns

What You Will Be Doing Daily Responsibilities

• Lead product discovery and help identify the most important user problems to solve

• Design core workflows across the company's AI platform and operational tooling

• Map complex, cross-channel user journeys and translate them into coherent product experiences

• Improve experiences around AI agent configuration, reporting, monitoring, analytics, and operational workflows

• Design intuitive AI interaction experiences for web-based conversational products

• Explore and define new interaction patterns for AI-native and agentic software

• Turn ambiguous ideas and complex requirements into clear product concepts and experiences

• Conduct customer interviews, workflow observations, concept validation, and usability testing

• Translate research and customer feedback into actionable product and design decisions

• Explore multiple approaches through journey maps, workflow models, prototypes, and other appropriate design methods

• Define success criteria and use qualitative and quantitative evidence to evaluate design decisions

• Partner closely with Engineering throughout implementation to preserve the intent and quality of the experience

• Contribute to product strategy, prioritization, and roadmap discussions

• Establish reusable interaction principles and patterns…