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Main Developer - Software Developer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-12
Listing for:
Cogic Technologies
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Unix/Linux
Job Description & How to Apply Below
Key Responsibilities
- 1 Replication of Tickets from Accenture Tool to client tool vice-versa
- 2 The updating of tickets is critical activity and need to be performed in real time basis
- 3 Proper Handling of Tickets Creation , Update , Closure
- 4 Working closely with technical team for driving of incidents to closure
- 5 Sharing timely reports with management
- 1 Should have knowledge about Service Now tool
- 2 Must be good in understanding customers queries in order to replication of the tickets
- 3 Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
- LOCATION : NEW YORK
- QUALIFICATION : 3+ YEARS EXPERIENCE, GRADUATION
- EXPERIENCE : 3+ YEARS EXPERIENCE, GRADUATION
- KEYSKILLS : 3+ HTML, JSP, Windows server, UNIX, Linux.
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