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AI-Driven Systems Lead
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-30
Listing for:
Replit
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Location: New York
Replit is seeking a Support Systems Lead to design and own the tools that let support scale with our rapidly growing product. You will configure Zendesk, automate workflows, and manage the tech backbone behind self‑service and AI‑driven support.
You’ll partner with Engineering on requirements, build entry points, and drive system improvements to unblock teams. This role is NYC‑based with growth potential in leading a future team.
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