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IT Help Desk Technician — Tier 1​/Support; NYC)

Job in New York, New York County, New York, 10261, USA
Listing for: Institute for Community Living Inc.
Full Time, Per diem position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Technician — Tier 1/2 Support (NYC)
Location: New York

The Help Desk Technician at Institute for Community Living Inc. provides Tier 1 and 2 IT support to staff across NYC locations, via phone, in-person, and remote tools. The role requires strong customer service, Windows OS and MS Office proficiency, and the ability to install, troubleshoot hardware and software, and maintain IT records.

Occasional on-call rotation is required, with opportunities to grow technical skills in a busy urban IT environment.

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