Executive Technology Support Specialist

Client Overview:

Premier global organization is seeking an experienced Executive Technology Support Specialist to provide dedicated, white-glove technology support to C-suite executives and senior leadership. This is a highly visible position within a polished, fast-paced corporate environment where professionalism, discretion, responsiveness, and exceptional service are essential.

$115k - $135k

The Executive Technology Support Specialist will provide dedicated technology support to C-suite executives and senior leadership. This individual will provide high-touch, real-time support across Windows, Apple/iOS, Microsoft 365, mobile devices, conferencing technology, and executive productivity applications.

• Provide dedicated, white-glove technology support to C-suite executives and senior leadership.
• Troubleshoot and resolve technology issues quickly with minimal disruption to executives.
• Support Windows 11, Microsoft 365, Outlook, Teams, Zoom, One Note, and related productivity applications.
• Provide advanced support for iPhones, iPads, and the Apple iOS ecosystem.
• Configure, maintain, and troubleshoot executive mobile devices using Microsoft Intune/MDM.
• Partner closely with executive assistants and administrative teams to proactively address technology needs.
• Provide device configuration, software updates, maintenance, and troubleshooting.
• Support executive meetings, travel, presentations, and other time-sensitive technology needs.
• Coordinate with internal IT teams while maintaining ownership of the executive support experience.
• Maintain strict confidentiality and discretion when supporting senior leadership.

• 5+ years of professional IT/Desktop Support experience.
• At least 3 years of dedicated C-suite, executive, or VIP technology support.
• Experience supporting senior executives within a large, highly professional corporate environment.
• Strong hands-on experience supporting both Windows and Apple/iOS environments.
• Expert-level support experience with iPhone and iPad.
• Hands-on Microsoft Intune / Mobile Device Management (MDM) experience.
• Strong Microsoft 365, Outlook, Teams, Zoom, and One Note experience.
• Proven ability to provide white-glove, high-touch support in a fast-paced environment.
• Exceptional communication skills, professional presence, discretion, and customer-service orientation.
• Ability to work onsite in Manhattan 5 days per week.
• Flexibility to provide occasional after-hours or weekend support when required.

• Experience supporting CEOs, Chairpersons, Managing Directors, or other senior executives.
• Executive support experience within a global enterprise, financial services, real estate, professional services, or family office environment.
• Experience supporting executive travel and mobile work environments.
• Experience with Diligent, PDF Expert, and other executive productivity applications.
• Experience supporting enterprise-grade mobile security configurations.

• Bachelor's degree required.

• Comprehensive medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) with company matching.
• Wellness benefits.
• Annual bonus eligibility.
• Additional company benefits.