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Software Support & Bug Triage Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-07
Listing for:
Yitro Business Consultants (p) Ltd
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
Technical Support, Systems Analyst
Job Description & How to Apply Below
Yitro Business Consultants (p) Ltd is seeking a Software Support Analyst to triage bugs, investigate issues, and coordinate with Product and Engineering to resolve defects. You will analyze tickets, reproduce issues, and document findings.
The role requires strong problem-solving, experience with REST APIs, Postman, Grafana, and Jira, and the ability to communicate technical results to both technical and non-technical stakeholders. Hybrid collaboration across teams is expected.
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