Senior Vice President, Production Services Infrastructure Support
Listed on 2026-09-07
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IT/Tech
Systems Administrator, IT Infrastructure, SRE/Site Reliability
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a Senior Vice President, MQ Support / Administrator professional to join our production services middleware team in Pittsburgh, PA;
New York, NY;
New Jersey; or Lake Mary, FL.
Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms
Manage TLS certificates to maintain secure and reliable messaging connectivity
Perform firmware upgrades and support ongoing platform maintenance activities
Deploy, configure, and maintain MQIPT environments
Provision new MQ infrastructure and support day-to‑day operational requirements
Monitor platform health, troubleshoot issues, and drive timely resolution of incidents
Support incident management activities, including triage, escalation, resolution, and service restoration
Support change management processes, including production changes, maintenance planning, and implementation activities
Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance
Interpret and translate application requirements into meaningful infrastructure solutions
Work directly with vendors during complex troubleshooting and remediation efforts
Maintain operational documentation, technical procedures, and support standards
Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives
12+ years of experience supporting and provisioning IBM MQ
Hands‑on experience with IBM MQ appliances and/or container-based MQ deployments
Experience managing TLS certificates in enterprise environments
Experience performing firmware upgrades and related infrastructure maintenance
Experience with MQIPT deployments and provisioning
Experience with change management and incident management in a production support environment
Ability to interpret and translate application requirements into infrastructure solutions
Experience working directly with vendors during complex troubleshooting and remediation efforts
Strong troubleshooting, problem‑solving, and production support experience
Strong understanding of secure messaging, connectivity, and operational best practices
Ability to work effectively across teams in a fast‑paced enterprise environment
z/OS support experience strongly preferred
MQ cluster support experience strongly preferred
ACE support experience preferred
Strong communication skills strongly desired
Experience supporting highly available, enterprise‑scale messaging environments preferred
Familiarity with automation, scripting, or infrastructure‑as‑code practices preferred
Experience working in large, regulated financial services environments preferred
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom BNY Linked In
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family…
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