IT Helpdesk Lead — Retail Store Tech & Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-08
Listing for:
Village Super Market
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Village Super Market is seeking a Computer Service Administrator to own IT helpdesk operations, manage tickets, and oversee assets across stores. You will lead the helpdesk, ensure SLA compliance, and coordinate with Wakefern support to resolve complex issues.
The role requires 3–5+ years of IT support experience, strong problem-solving and communication skills, and the ability to travel to stores for hands-on work. A related degree or 5+ years lead technician experience qualifies you.
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