Information Technology Engineer

We are partnered with a Prop Trading firm based in NYC in search for a Tech Ops Administrator to manage and support their growing organization's IT environment. This person will be responsible for maintaining internal systems, managing vendors and technology infrastructure, supporting employees, and ensuring day-to-day operations run smoothly and securely.

• Identity & Access Management
• Manage the employee lifecycle, including onboarding, offboarding, and access provisioning/deprovisioning across core business applications and systems.
• Technical Operations Administration
• Administer and maintain business-critical technology platforms, including identity management, collaboration tools, productivity software, and ticketing systems.
• Networking
• Manage and troubleshoot office network infrastructure, including switches, wireless access points, firewalls, and connectivity-related issues.
• Desktop & Help Desk Support
• Provide responsive technical support for employees, both remotely and in person, covering hardware, software, accounts, and general troubleshooting.
• Oversee the full lifecycle of company devices, including procurement, deployment, maintenance, patch management, and endpoint security administration.
• Security Operations Support
• Assist with security-related processes such as MFA enforcement, access reviews, security awareness initiatives, and other operational security tasks.
• Documentation & Process Improvement
• Maintain clear and organized documentation, including runbooks, asset inventories, standard operating procedures, and IT processes.
• Help manage relationships with technology vendors and support procurement-related workflows and documentation.

• Experience administering business SaaS platforms, including identity and access management tools, collaboration platforms, productivity suites, ticketing systems, and software licensing.
• Strong understanding of networking fundamentals, including LAN/WAN, Wi-Fi, VPNs, and basic firewall concepts.
• Hands-on help desk or desktop support experience, with a customer-service-oriented approach to troubleshooting and issue resolution.
• A security-conscious mindset with an understanding of access management, risk reduction, and operational best practices.
• Experience using scripting or automation tools to improve administrative workflows and device management processes.
• Strong communication skills and a collaborative, service-oriented attitude.
• Ability to work independently and make sound decisions in a fast-paced environment.
• Prior experience within financial services, capital markets, trading, or other highly regulated industries is preferred.