Senior Product Associate

• Locations 390 Madison Ave, New York, NY, 10017, US
• Job Schedule Full time

JPMorgan Private Bank is a global wealth management business that serves ultra-high-net-worth individuals and their families, delivering advice and solutions across investing, banking, lending, and planning. With a long-standing heritage and a focus on discretion, excellence, and client service, we bring the strength of JPMorgan

Chase to help clients navigate complex financial needs and multi-generational goals.

As a Senior Product Associate in Global Web Experience Delivery Lead, you promote delivery across our public web ecosystem - ensuring that new capabilities, experiences, and content are launched reliably, securely, and s role partners closely with cross-functional teams to deliver and continuously improve end-to-end digital journeys - advancing next-generation web experiences across touchpoints and enabling personalization at scale, while maintaining disciplined execution

Job responsibilities

• Lead delivery of enhancements and experiences across the web ecosystem, ensuring requirements clarity, dependency alignment, quality validation, and launch readiness.
• Drive complex transformation work streams includingmigrationsand onboarding new businesses onto the platform, coordinating sequencing, cutover readiness, and stabilization.
• Provide analysis and recommendations on web capability options based on business needs, implementation complexity, and expected outcomes.
• Coordinate cross-functional execution across Product, UX/Design, Engineering, Web Operations, publishers, Mar Tech, and agencies.
• Manage and track performance and OKRs for our web engagement and conversion
• Manage delivery health and site health: intake coordination, prioritization, defect triage, risk management, and stakeholder communications.
• Support release readiness and adoption of new functionality through enablement, documentation, and governance-aligned workflows.
• Champion continuous improvement and responsible AI usage to streamline workflows, reduce manual effort, and improve cycle time while maintaining quality and controls.
• Participate in Agile ceremonies and longer-term planning (refinement, planning, reviews, retrospectives, roadmap/release planning).

Required qualifications, capabilities, and skills

• 3+ yearsdelivering web experiences using a CMS.
• Working experience withAEMand familiarity with Adobe Analytics, Adobe Launch, and Adobe Target.
• Strong understanding of web technology fundamentals and best practices, including accessibility and responsive design.
• Understanding ofSEO/SEMand the role of web experiences in acquisition and engagement.
• Strong experience in an Agile delivery environment.
• Ability to balance multiple priorities, make sound prioritization decisions, and communicate effectively with stakeholders.

Preferred qualifications, capabilities, and skills

• Experience delivering in regulated environments (e.g., financial services).
• Experience with platform modernization, migrations, and onboarding new businesses/regions.
• Familiarity with experimentation/optimization and continuous delivery practices.
• Working experience in Adobe Experience Manager (AEM)

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are…