Senior Associate - Scrum Master​/Test Lead

Location Designation:
Hybrid - 3 days per week

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era — all backed by the stability and purpose of a mutual company built to last.

We are seeking a hands‑on Scrum Master / Test Lead to support New York Life’s Technology Modernization Initiative. This hybrid role combines agile delivery leadership with quality engineering oversight, helping the team deliver high‑quality, business‑focused outcomes with greater predictability and confidence.

You will facilitate agile execution, remove impediments, manage dependencies, and drive continuous improvement while also leading testing strategy, planning, defect management, and release readiness. You’ll partner closely with Product Owners, developers, test engineers, business stakeholders, and other technology teams to embed quality throughout the delivery lifecycle.

• Serve as Scrum Master for an agile delivery team, facilitating ceremonies, sprint planning, backlog refinement, retrospectives, and continuous improvement while partnering with the Product Owner and delivery team to manage priorities, dependencies, risks, blockers, acceptance criteria, and delivery commitments.
• Lead quality and testing activities across releases, including test planning, test case readiness, defect triage, UAT coordination, and release validation.
• Drive modern quality engineering practices, including shift‑left testing, test automation, functional and non‑functional testing, rapid feedback loops, and opportunities to use AI‑driven testing and other emerging quality engineering capabilities.
• Track and communicate sprint progress, delivery metrics, quality trends, risks, and release readiness to technology and business stakeholders.
• Foster strong collaboration and accountability across developers, testers, Product Owners, business partners, and other delivery teams while identifying opportunities to improve agile and testing practices.

You bring strong leadership, facilitation, problem‑solving, and collaboration skills, along with experience across both agile delivery and quality engineering. You are comfortable guiding teams through complex technology initiatives, balancing delivery priorities with quality expectations, and creating transparency around progress, risks, scope, and release readiness.