Senior Business Analyst – AI Strategy & Tooling

• Identify business challenges and opportunities and use analysis to make strategic or tactical recommendations
• Perform modeling and analytics for new product and pricing strategies across lending products
• Support direct-to-consumer marketing and strategic intent for retail-channel products
• Build targeted insights for new customer experiences, breakthrough technology, and go-to-market strategies
• Improve credit performance by connecting future consumer credit trends to historical behavior
• Create risk models and test hypotheses through rigorous monitoring and analysis
• Frame problems, develop and test hypotheses, analyze results, develop solutions, assess operational feasibility, lead implementation, and develop monitoring plans
• Partner with IT, Sales, Operations, Finance, and other Capital One colleagues to improve quality, volume, service, and profitability
• Establish frameworks for integrating Gemini, Claude, and Capital One's AI Platform into analyst workflows
• Gather user context, engineer workflows with Claude, drive development of credit tools, and support enterprise adoption
• Identify and operationalize AI use cases and disseminate learnings across the department

• At least 2 years of professional experience performing analysis
• Bachelor's degree in a quantitative field, or Master's degree in a quantitative field/MBA with a quantitative concentration; degree must be obtained by the scheduled start date
• Quantitative field such as Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related field
• Capital One will consider sponsoring a new qualified applicant for employment authorization
• Preferred:
  Master's Degree in Business or a quantitative field
• Preferred: 1+ years of experience in statistical model building
• Preferred: 1+ years of experience in market research
• Preferred: 1+ years of experience in SQL querying
• Preferred: 2+ years of experience in business analysis
• Preferred: 1+ years of experience in consulting

Demonstrates expertise in data analysis, statistical modeling, and strategic recommendations to enhance business performance. Proficient in integrating AI technologies into analytical workflows and developing actionable insights for product and pricing strategies.

• Statistical Model Building
• SQL Querying
• Business Analysis
• Data Analysis
• Market Research

• Data Analysis
• Statistical Modeling
• Quantitative Analysis
• Risk Modeling
• Hypothesis Testing
• Operational Feasibility Assessment
• Market Strategy Development
• Customer Experience Insights
• Pricing Strategy Analysis
• AI Integration

• Problem Framing
• Collaboration
• Communication
• Strategic Thinking
• Implementation Leadership

• Business Challenges
• Consumer Credit Trends
• Retail-Channel Products
• Quantitative Field
• Consulting

• Gemini
• Claude
• Capital One's AI Platform