Multimedia Systems Engineer Lead

The Guardian is a global, reader-funded news organization that delivers fearless, independent journalism. From breaking news and award-winning investigations, to in-depth coverage of technology, sports, film, culture and lifestyle, the Guardian offers a global view that deepens our audiences’ understanding of America and the world.

The Guardian’s US edition – headquartered in New York City, with growing bureaus in Washington DC and Los Angeles – is an entirely digital operation that combines the best of the Guardian’s international reporting with US voices and expertise. Core coverage areas include the climate emergency, economic and racial inequality, wellness, culture, digital privacy and sports – all highlighting the Guardian’s distinctive role within the US media landscape: journalism that’s global, independent, and free.

It’s the talent, energy and commitment our people bring to the Guardian that make us who we are. Across our business we have some of the most creative thinkers in media and beyond: award winning journalists, cutting edge commercial teams, digital talent and more.

Department:
Group Technology & Data

Reports to:

IT Director (US)

Location:

New York, NY

Hybrid/Remote/In-Person:
Hybrid, 3-4 days in office

Terms and conditions:
Permanent, Full-time, News Media Guild position

Annual Salary: $90,000 - $120,000

The Multimedia Systems Engineer Lead is a hands-on, execution-focused technical lead responsible for standardizing, deploying, and maintaining Guardian US's multimedia and office AV infrastructure across 3 US offices (NYC, DC, LA). Mentored directly by the IT Director (US), this individual contributor serves as the primary technical owner for 8+ conference rooms, room-scheduling displays, an All-Hands event space, digital signage, field production gear, and an integrated podcast/live news studio.

This role balances hands-on endpoint support and IT ticketing with hardware deployments, field gear support, and live event production. It offers a high-visibility growth opportunity for a candidate ready to own a domain on Day 1 and help scale the AV function as Guardian US operations expand.

AV Systems Engineering & Integration

• Standardize, configure, and maintain physical AV hardware, room-scheduling panels, newsroom displays, and digital signage across all US offices (NYC, DC, LA).
• Manage and optimize the multi-purpose audio/video podcast studio infrastructure, broadcast integration workflows, and portable field production kits for remote reporters.
• Evaluate, spec, and deploy hardware additions for office expansions, including user displays and media signage.

Technical Operations & Support

• Serve as the single point of contact for AV-related IT tickets, endpoint firmware/software management, network integrations, and hardware troubleshooting.
• Execute live audio, visual mixing, and streaming management for company-wide All-Hands meetings and special events.
• Oversee hardware asset tracking, preventative maintenance schedules, and equipment lifecycle planning.

Strategy, Leadership & Continuous Improvement

• Proactively identify operational, software, and hardware risks across all systems, implementing proactive improvements to increase reliability and overall production readiness.
• Partner with the IT Director (US) on system design improvements, vendor sourcing, and long-term tech roadmap planning.
• Stay current on developments in AV systems design, broadcast technology, live streaming, and multimedia infrastructure to continually modernize operations.
• Establish operational standards, SOPs, and system health metrics that lay the groundwork for growing, scaling, and mentoring future AV team members as US multimedia operations expand.