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Site Reliability Engineer - Video

Job in New York, New York County, New York, 10261, USA
Listing for: First Point Group
Full Time position
Listed on 2026-09-13
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, IT Support, Network Engineer, SRE/Site Reliability
Salary/Wage Range or Industry Benchmark: 110000 - 170000 USD Yearly USD 110000.00 170000.00 YEAR
Job Description & How to Apply Below
Location: New York

We're looking for a Site Reliability Engineer to join our Video Platform Engineering Team and help ensure the reliability and performance of our video delivery ecosystem.

In this role, you'll support critical video services, including live streaming, video-on-demand (VOD), encoding, packaging, DRM, and CDN delivery
, while developing hands-on experience in Site Reliability Engineering.

What You'll Do
  • Monitor and maintain the health of video services using modern observability tools
  • Support video platform operations, including encoding, transcoding, packaging, origin infrastructure, DRM, and CDN delivery
  • Assist with troubleshooting incidents and collaborate with senior engineers to resolve service-impacting issues
  • Participate in on-call rotations and incident response activities
  • Execute operational runbooks, deployments, and platform maintenance tasks
  • Develop automation scripts using Python, Bash, or Power Shell to improve efficiency
  • Create and maintain technical documentation, troubleshooting guides, and standard operating procedures
  • Work cross-functionally with network, storage, CDN, and application teams
What We’re Looking For

Bachelor's degree in Computer Science, Information Technology, Media Technology, or equivalent experience

  • Systems Administration
  • IT Operations
Technical Skills
  • Linux administration and troubleshooting
  • Scripting experience with Python, Bash, or Power Shell
  • Familiarity with observability and monitoring tools such as Grafana, Prometheus, ELK, Splunk, or Datadog
  • Understanding of networking fundamentals including TCP/IP, DNS, HTTP, and load balancing
  • Knowledge of streaming technologies such as HLS, MPEG-DASH, or RTMP is a plus
  • Exposure to AWS, Azure, or GCP is beneficial but not required
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