Forward Deployed Engineer

About Honey Hive

At Honey Hive, we are building the new observability stack for AI agents. Our platform is used by Fortune 500 enterprises to observe, evaluate, and optimize AI agents in production. Developers use our platform debug complex agents, evaluate output quality, monitor agent failures in production, and a whole lot more. We’ve raised $7.4M Seed from Insight Partners and are on track to scale further.

Our founding team includes AI, infra, and product experts who’ve shipped large-scale systems at Microsoft AI, Amazon, Amplitude, Plaid, and more.

As our first Forward Deployed Engineer at Honey Hive, you'll be the technical bridge between our platform and the AI engineering teams who depend on it. This is a post-sales, deeply hands-on role - you'll own the full implementation lifecycle for our enterprise customers, from initial evaluation through production deployment and long-term adoption. Our customers are Fortune 500 enterprises building complex agentic systems using LLMs.

They operate in sensitive, infrastructure-heavy environments - private VPCs, air-gapped environments, hybrid cloud setups - and they need a trusted technical partner who can navigate that complexity with them. You'll get your hands dirty: spinning up Helm charts, debugging OTEL pipelines, walking a platform engineer through a Terraform module, or sitting alongside an AI engineer as they instrument their first LLM traces.

You'll also be the sharpest technical voice in the room when it comes to evals, observability, and agent architecture. This is a foundational role with enormous scope. You'll shape how we engage with enterprise customers at scale and have a direct line to engineering, GTM, and both co-founders.

• Own end-to-end customer implementations - lead self-hosted and SaaS deployments, configure Kubernetes-based infrastructure, manage Helm releases and ArgoCD pipelines, and ensure Honey Hive integrates cleanly into existing AI and data infrastructure
• Instrument and debug complex systems - help customers instrument their LLM applications and agents using Open Telemetry, troubleshoot trace ingestion, configure custom evaluators, and optimize observability pipelines end-to-end
• Drive technical adoption - design and run workshops, code-alongs, and best practices sessions tailored to AI engineering teams; translate platform capabilities into concrete wins for customer use cases
• Act as a technical advisor on AI engineering - guide customers on evaluation strategy, prompt and context engineering, agent orchestration patterns, and production monitoring
• Bridge product and customers - synthesize technical feedback from the field into clear product requirements, collaborate with engineering on deployment architecture, and help build repeatable, scalable implementation playbooks

Honey Hive is built on React, Next.js, and Express on the frontend, with AWS powering our cloud infrastructure. Our SDKs are written in Python and Type Script, built on top of Open Telemetry (OTEL) as the foundation for our telemetry layer. Enterprise deployments run on Kubernetes, managed via Helm and Terraform, and span AWS, GCP, and Azure environments - including VPC-isolated and air-gapped deployments.

As an FDE, you'll become a deep expert in how Honey Hive deploys and integrates across all of these environments, and you'll often be the person making it work.

• 5+ years of technical experience as a software engineer, solutions engineer, or technical product manager - ideally at a developer tools, infrastructure, or AI company
• Deep infrastructure expertise - you're comfortable owning Kubernetes deployments end-to-end, reviewing Helm charts, managing Git Ops pipelines with ArgoCD, and using Terraform to provision cloud infrastructure across AWS (and ideally GCP/Azure as well)
• Hands-on cloud networking knowledge - VPCs, private endpoints, IAM, security groups, and Private Link aren't intimidating to you; you've deployed production systems in locked-down enterprise environments before
• Enterprise deployment experience - you have a track record of implementing infrastructure-heavy products in Fortune 500 environments and know how to navigate their security reviews, procurement cycles, and change management processes
• Strong communication across audiences - you can whiteboard a Kubernetes architecture with a platform engineer in the morning and present a business case for expanding a…