Summer Internship Program - Engineering; Production Services NY

Job Description 2027 BNY Summer Internship Program – Engineering (Production Services)

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

With Our Follow The Sun Philosophy, Production Services Is "Always On" For Our Clients. We Deliver a Full IT Service Management Lifecycle Across Applications And Infrastructure Support To Provide a Controlled And Secure Production Environment. We Ensure Our Operating Model Is Aligned To The Platforms We Support, With a Focus On Winning Over New Clients And Ensuring Existing Customers Receive The Highest Quality Of Service Through

• Automation, alerting, monitoring, operational efficiency, and stability.
• Evaluation of opportunities to improve application performance.
• Identifying application gaps, improvements, and opportunities by monitoring the production environment.
• Engineering solutions that improve app performance, increase resiliency and reduce risk.
• Growing our Engineering mindset to build these principles into the SSSDLC.

• Keen interest in problem solving and tackling new technology challenges; quick thinking and results focused.
• Knowledge and usage of AI tools like Windsurf and Claude.
• Ability to adapt to changing priorities and balance multiple tasks by effectively organizing the workload.
• Ability to work as part of a global, cross-functional team, including flexibility to support multiple locations when necessary.
• Excellent interpersonal skills in areas such as collaboration, facilitation, and negotiation, with the ability to work independently or as part of a team.
• Keen interest in industry best practices and a commitment to staying updated on the latest trends and technologies.

• Support the maintenance, monitoring, and troubleshooting of applications and technology platforms in a complex enterprise environment.
• Partner with cross-functional teams to plan and execute work, resolve issues, and support both short-term fixes and long-term improvements.
• Leverage AI and other toolsets to monitor production health, analyze trends and performance data, and help identify opportunities to improve processes and efficiency.
• Document procedures, configurations, and support activities while building knowledge of the full software development lifecycle.

• Application support, production monitoring, and technical troubleshooting.
• Site Reliability Engineering, AI, & Automation.
• Process improvement, operational analysis, and data-driven decision-making.
• End-to‑end understanding of the software development lifecycle and enterprise technology environment.

• Help teams maintain reliable technology platforms and minimize disruption through timely issue resolution and support.
• Contribute to stronger operational performance by identifying trends, improving processes, and supporting platform health.
• Support the long‑term stability and efficiency of applications used across the business.
• See how product development and platform support drive performance at a global financial services leader.