Manager, Technical Success

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide.

Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits.

Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business.
You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here:
Inspiring builders, breakthrough apps.

The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world.

If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment.

The Technical Success Management (TSM) team is made up of world-class Bubble experts who act as advisors and problem solvers for our most important customers. We serve as the bridge between customer needs and our platform, providing technical guidance, architecture reviews, and product support through high-touch, consultative interactions. Internally, we're an integral partner to Account Management and Product — helping close complex deals and shaping the roadmap.

As Manager, Technical Success, you'll lead a team of Senior and standard Technical Success Managers as a player-coach. You'll define the best practices and processes that ensure the team delivers the highest level of technical value to customers and internal partners. You'll own key-customer GRR and the rate at which strategic customers achieve key technical outcomes. The TSM team supports both the Account Management upgrade motion (pre-sale solutioning) and the Customer Success lifecycle (technical depth, onboarding setup, WU optimization, and escalation).

You'll report directly to the VP of Success.

• You're a technical Bubble expert who loves solving hard customer problems

• You're excited to be a player-coach — leading a team while staying hands-on

• You want to own a key retention metric and the technical health of strategic accounts

• You thrive in ambiguity and enjoy defining process where little exists

• Lead, coach, and develop the TSM team, defining best practices and operating standards

• Own key-customer GRR and the technical‑outcome metrics you define with Product

• Ensure a technical read on every Enterprise upgrade prospect before outreach, and co‑author the technical sections of proposals

• Drive onboarding…