More jobs:
Technical Support Specialist – NYC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-17
Listing for:
RJM Technologies
Part Time
position Listed on 2026-09-17
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
TECHNICAL SUPPORT SPECIALIST - NYC
Our client, a major non-profit association teaching technology to older adults, seeks a Technical Support Specialist for a 6-month part time (30 hours a week) contract position in New York City. This position is responsible for providing technical support and setup for staff, programs, and a network of training centers throughout New York City.
NOTE:Travel throughout all five NYC boroughs required.
- Travel between assigned work locations as needed, with all travel time considered working hours.
- Travel will be throughout all 5 boroughs. Could visit a max of 3 sites a day, 7 sites a week, but on average 3 site visits per week.
- Manager would prefer ticket creation and other admin duties completed at the Manhattan office but could also be done remotely.
- Maintain and support network of computer labs throughout NYC. This includes visiting partner locations to install new equipment, perform upgrades, and check for unreported issues.
- Support mobile devices such as iPads and Chromebooks in addition to desktop PCs.
- Support conferencing and A/V systems at offices.
- Assist with pulling data exports from data systems including Salesforce CRM and Qualtrics (survey platform).
- Track assets and work orders in Salesforce.
- Assist with general staff tech inquiries as needed. This includes providing remote support for staff located in other cities.
- This position requires excellent customer service, professionalism, problem solving ability, and critical-thinking skills in a fast-paced work environment. A professional demeanor and a high level of patience are two essential qualifications.
- Previous experience as a help desk technician or equivalent
- Familiarity with Windows, MacOS, iOS and Android operating systems
- Technical proficiency in installing, configuring, and troubleshooting software applications.
- Ability to independently research and resolve technical issues.
- Prior experience with Salesforce
- Experience with Mobile Iron or other MDM software.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×