Desktop Support Specialist

We are seeking a motivated and detail-oriented IT Support Specialist to join our team for a 13-week contract assignment. In this role, you will provide technical support across desktop and mobile platforms, assist end users, and ensure smooth IT operations within a collaborative team environment.

• Provide support for Windows-based desktops and mobile devices
• Image and deploy desktop systems
• Troubleshoot hardware and software issues for end users
• Deliver excellent customer service and technical assistance
• Collaborate with team members to resolve technical challenges
• Maintain documentation and follow IT support procedures

• Bachelor’s degree or equivalent work experience
• Ability to work effectively in a team environment
• Excellent analytical, problem-solving, and communication skills (written and verbal)

• Degree in Computer Science or related field
• 1–2 years of relevant IT support experience
• Knowledge of operating systems and databases
• Familiarity with:
• Microsoft Office Suite, Project, and Visio
• UNIX systems
• Oracle and SQL databases
• HL7 standards (including New HL7V)
• Understanding of Healthcare Information Systems
• Experience with programming languages such as Java, HTML, Visual Basic, C, C++, or Perl

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.