ObCyfwSummer Intern, E-ZPass Data Analytics

Summer Intern, E-ZPass Data Analytics

E-ZPass Customer Service is looking for a Data Analyst intern to join their team! The E-ZPass Customer Service team works closely with customers and non-revenue account holders who use Port Authority bridges and tunnels. Our team’s mission is to ensure that customers have a positive experience when contacting us. The team works to successfully resolve any outstanding issues that may occur with E-ZPass accounts and Toll Bills.

• Complete ad-hoc data analysis tasks ranging from: gathering, cleaning, and validating data outputs using Excel and Oracle SQL.
• Create Power BI visuals after gathering stakeholders’ requirements.
• Maintain and improve existing Microsoft Power Automate workflows.
• Automate workflows using Microsoft Power Automate or python.
• Maintain and improve existing team’s financial model
• Create various new data collection processes

• Enrollment at a college or university at the time of the internship
• Major in Business Administration, Computer Sciences, Information Systems, Data Science, Operations Research, or related field.
• Beginner to intermediate SQL skills

• Proficient in technology and basic Microsoft Office platforms
• Working knowledge of databases
• Some knowledge of Microsoft Power Automate and Powe Apps
• Excellent analytical and research skills
• Familiarity with metrics and KPIs is a plus
• Excellent written and oral communication skills
• The start date will be Thursday, May 28, 2026
• The internship will last approximately 12 weeks, ending on Friday, August 21, 2026
• This is a full-time internship (5 days per week at 7.25 hours per day)
• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews
• The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
• Ability to opt in to the New York State and Local Retirement System