IT Data Systems Administrator

Introduction

Henry Street Settlement is like no other organization, and our positions are not ordinary jobs. Every day Henry Street’s dedicated team carries out a 130-year blueprint of service to our community established by our founder, Lillian Wald, in 1893.

to learn more about Henry Street Settlement employee benefits.

Job Overview:

• Department/Division: Facilities Services / IT
• Work Schedule: 35 hours per week, Regular, Full-Time Monday-Friday, 9am
  -5pm
• Location: Fully Onsite in the Lower East Side
• Exempt Status: Exempt, Full benefits package
• Salary: $80, Annually

About Henry Street Settlement:

Henry Street Settlement has opened doors of opportunity for New Yorkers for more than 130+ years through social services, arts, education, and health care programs. Serving communities across the Lower East Side and beyond, Henry Street operates more than 50 programs that strengthen lives and expand human progress.

Program Overview:

The I.T. team supports key agency applications such as case management, HR, finance, CRM, and city-mandated systems, enabling efficient operations and informed decision-making. Through strong governance, system optimization, and user support, it empowers staff with the tools needed to deliver services effectively.

Job Summary:

Henry Street Settlement is seeking a hands-on IT Data Systems Administrator to help modernize and support the technology platforms our teams rely on across 50+ programs in social services, education, arts, and health care, reporting to the Director of Information and Technology. This role is ideal for someone who combines hands-on systems administration with strong stakeholder partnerships who can translate operational needs into well-governed, secure, and user-friendly technology solutions.

You will work closely with program teams, organizational leadership, vendors, and IT colleagues to administer systems, improve data quality, support technology adoption, and ensure platforms are governed consistently with Henry Street standards.

• Administer and maintain Microsoft 365 services, including SharePoint Online, One Drive, Teams, Exchange Online, and Microsoft Entra .
• Administer Henry Street’s business and data systems, including AWARDS, Client Track, and other agency applications, including configuration, access, permissions, and ongoing system support.
• Partner with program and administrative teams to understand operational needs and translate requirements into effective system solutions and improvements.
• Manage user access, security groups, roles, and permissions across assigned systems in accordance with established governance and security practices.
• Support data quality, reporting accuracy, and the identification and resolution of data or system inconsistencies.
• Configure and support Microsoft Purview capabilities related to data protection, retention, information protection, and compliance.
• Coordinate with application vendors on troubleshooting, upgrades, integrations, product changes, and technical escalations.
• Support system implementations, migrations, upgrades, integrations, testing, and other technology modernization initiatives.
• Troubleshoot and resolve complex Microsoft 365 and business application issues.
• Develop and maintain system documentation, standard operating procedures, configuration records, and administrative knowledge.
• Provide user guidance, training, and support to promote effective adoption and use of agency technology platforms.
• Identify opportunities to improve system reliability, usability, governance, data integrity, and operational efficiency.
• Additional duties as assigned.

Essential Physical

Job Functions:

• Ability to move through multiple office locations.
• Ability to lift and move technology equipment up to 30 lbs.
• A…