Technology Partnerships Manager; US​/Canada)

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers.

Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement h powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, Whats App, chat, push, social, ads, and more.

As Technology Partnerships Manager, you will manage and grow an assigned portfolio of technology partners while identifying and recruiting new partners that address product and ecosystem gaps for Dotdigital globally.

You will build deep partner relationships, create joint go-to-market plans, generate commercial opportunities, and work cross-functionally with Sales, Marketing, Product, and Customer Success to maximize the value of our technology ecosystem.

A key part of the role is evaluating potential integration partners. You will identify platforms that strengthen Dotdigital’s offering, influence partners to build integrations with Dotdigital where appropriate, or develop compelling business cases for Dotdigital-built integrations.

To support close collaboration with our technology partners and enable regular participation in key partner and industry events, this role must be based in, or within reasonable commuting distance of, one of the following metro areas:

• New York City Metropolitan Area

• Austin, Texas

• Chicago, Illinois

• Los Angeles, California

• San Francisco Bay Area, California

Travel of up to 25% may be required to meet with partners and attend relevant industry events.

• Manage an assigned portfolio of technology partners across areas such as CRM, CDP, martech, ecommerce, nonprofit, sports, education, and B2B.

• Build and maintain strong senior-level relationships with partner stakeholders.

• Develop and execute joint business plans that include co-selling, co-marketing, enablement, and business development activity.

• Drive partner engagement, integration adoption, referral opportunities, and pipeline contribution.

• Enable partner teams through presentations, demos, training, and clear articulation of Dotdigital’s value proposition.

• Act as the internal advocate for assigned partners, collaborating with Sales, Marketing, Product, and Customer Success to deliver shared outcomes.

• Support partners in progressing through Dotdigital’s partner program tiers.

• Identify, qualify, and recruit technology partners that address strategic product gaps and strengthen Dotdigital’s global ecosystem.

• Assess prospective partners based on customer demand, strategic fit, commercial potential, and integration value.

• Build relationships with prospective partners and communicate the value of partnering with Dotdigital.

• Influence partners to build integrations with Dotdigital…