Hybrid Technical Program manager - Enterprise Agile Delivery

Technical Program Manager - Enterprise Agile Delivery

Crossfire is a temporary hiring firm - this role is a contract position with our client:
This position requires a mandatory in person interview and in person onboarding in NY, NY.
Location: New York, NY
Work Setup: Hybrid – On-site at least twice per week
Contract Length: 1 Year

We are seeking an experienced Technical Program Manager
- Enterprise Agile Delivery to lead cross-functional delivery of complex enterprise-wide software solutions, including the Building Energy Usage Portal. This role oversees project planning, execution, compliance, data-platform operations, and stakeholder alignment across engineering, utilities, and regulatory partners.

Technical Program Manager Responsibilities

• Act as the liaison between technical teams and business stakeholders, ensuring alignment with customer needs, business goals, and project requirements.
• Create regular status updates, organize meetings, and foster collaboration.
• Develop and maintain project documentation, communication plans, and standard operating procedures.
• Identify potential risks, conduct assessments, and implement mitigation strategies to minimize disruptions.
• Guide teams through complex technical challenges while maintaining focus on project goals.
• Define program KPIs that accurately reflect delivery/sprint velocities.
• Monitor progress, adjust schedules, and realign expectations as needed to meet objectives.
• Ensure that complex technology projects are delivered successfully, while maintaining alignment with business objectives and stakeholder expectations.
• Govern Azure Dev Ops (ADO) environments to maintain high visibility across multiple development teams and codebases.
• Configure ADO boards, sprint metrics, dashboards, and automated workflows to match complex, regulated delivery milestones.
• Recommend process improvements based on best practices and industry standards.
• Lead Agile/SCRUM Meetings (Ex. Daily Standups; SoS; Sprint Planning; Sprint Retro, PI Planning, etc.).

Technical Program Manager Required Skillset

• 10+ years digital or software project management experience.
• Technical proficiency using Azure Dev Ops as a primary program-tracking and Agile framework deployment tool.
• Proven track record of guiding distributed software teams through complex, continuous integration/continuous deployment (CI/CD) pipelines.
• Experience working with data product development.
• Experience working with vendor products, complex system solutions, and cross-functional teams.
• Strong written and verbal communication skills.
• Strong problem-solving aptitude and technology decision-making skills.
• Knowledge of project management and software development methodologies and tools, including Agile, Waterfall, Scrum, SDLC, Dev Ops, and SAFe.
• Ability to promote a customer-focused team that maintains high work and ethical standards.
• Relentless focus on delivering a +1 customer experience.

Technical Program Manager Preferred Qualifications

• Utility industry knowledge.
• Certifications:
  • Agile Certified Practitioner (PMI-ACP)
  • Certified Energy Manager (CEM)
  • Lean Six Sigma
  • Certified Agile Leader (CAL-1) or Professional Agile Leadership (PAL I)
  • Certified SCRUM Master (CSM)
  • Agile SAFe Certification
  • Project Management Professional (PMP)
  • Agile
• Bachelor’s degree in Computer Science, Engineering, or a related field.

The Technical Program Manager
- Enterprise Agile Delivery will partner closely with Product and IT teams to maintain alignment on roadmaps, timelines, and product vision while driving successful enterprise technology delivery.

We look forward to reviewing your application!
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