Client Data Manager - Transit Homeless Outreach
Listed on 2026-09-21
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IT/Tech
Data Entry, Database Administrator, Data Analyst
About Us
At BRC, we help New Yorkers experiencing homelessness reclaim their lives with opportunities for health, self-sufficiency, and hope, while restoring dignity and respect. We invest in our employees through growth, learning, and meaningful work across Manhattan, Brooklyn, the Bronx, and Queens, offering a wide range of benefits and a supportive team environment. Join our passionate team, make a real difference every day, and be part of a community that’s building a more caring and compassionate city – apply today!
DUTIES & RESPONSIBILITIES:Responsible for all aspects of overseeing and supporting the program- wide case management databases. Also include serving as a program liaison for various client databases, andassistingwith data quality assurance processes. Databases include, AWARDS, DHS CARES, and MTA Homeless Database
Responsibilities include:
- Develop and distribute targeted materials to staff covering basic training, policies and procedures, and related topics
- Conduct regular introductory trainings for new program staff, and ongoing specialized trainings for more advanced AWARDS and CARES
- Facilitate technicalassistancefor database users
- Customize database functionalities as necessary to ensure maximum efficiency and effectiveness of use
- Assist with the preparation of program reports comparing key data from the case management database to internal monthly reports. Program reports may include daily data reports, on-going placement tracking reports, monthly BRC reports, quarterly DHS reports and other reports as needed by either the funder or BRC.
- Perform other related duties as assigned
- Bachelor's degree.
- Excellent organizational and time management skills, with attention to detail,accuracy and pacing.
- Superior computer literacy skills (e.g., Microsoft Excel, Access, Word, Power Point) and the ability to learn new computer applications with ease; knowledge of statistical software (e.g., SPSS) is a plus.
- Strong written and verbal communication skills.
- Interest in issues relating to homelessness, mentalhealthand/or substance abuse.
- Work requires continual attention to detail in managing data, processinginformationandestablishingpriorities.
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents
- Minimum of 3 weeks paid vacation, 12 paid holidays, plus additional paid sick and personal time
- 403(b) retirement plan with BRC matching contributions
- Tuition assistance and a variety of career development and training opportunities
- Flexible Spending Accounts (FSAs) for healthcare, transit, and childcare expenses
- Free resources for legal, financial, and personal support
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