Director of Slate Technology and Data Analytics

Position Description

The Director of Slate Technology and Data Analytics provides strategic and operational leadership for Manhattan University’s enrollment technology, data, analytics, and reporting ecosystem. Reporting to the Vice President for Enrollment Management and Marketing, the Director serves as the principal product owner and administrator for Technolutions Slate and translates institutional priorities into secure, efficient, student-centered processes that strengthen recruitment, admission, yield, enrollment, retention, and long-term financial sustainability.

The Director partners with Admissions, Marketing and Communications, Financial Aid, Jasper Central, Information Technology Services, Institutional Research and Assessment, Academic Affairs, Finance, faculty, and academic leadership to establish shared data definitions, improve cross-functional workflows, and deliver timely, actionable intelligence. The role advances Manhattan University’s transition from reactive operations to disciplined Strategic Enrollment Management through stronger CRM governance, automation, funnel analytics, forecasting, campaign attribution, and continuous improvement.

The Director carries out this work in a manner consistent with the University’s person-centered Lasallian Catholic mission, respect for human dignity, ethical conduct, access, student success, and responsible stewardship of institutional resources.

• Serve as the primary Slate administrator and institutional product owner for enrollment-related functionality, with responsibility for platform strategy, governance, configuration, release management, testing, documentation, and continuous optimization.
• Design and maintain applications, forms, portals, events, decision workflows, Reader processes, communications, permissions, rules, queues, scheduler functions, and other Slate capabilities supporting undergraduate, graduate, transfer, international, and continuing student populations.
• Maintain a prioritized CRM roadmap aligned with the University’s Strategic Enrollment Management plan, enrollment targets, student-service standards, and available resources.
• Establish development, testing, quality-assurance, deployment, change-control, and rollback practices that reduce operational risk and protect business continuity during critical recruitment and enrollment periods.
• Monitor platform updates and emerging capabilities, including Slate AI, and recommend adoption only after evaluating business value, data readiness, privacy, accessibility, security, bias, accuracy, and appropriate human oversight.

• Lead enrollment data governance by establishing datadefinitions, ownership, quality standards, access controls, retention practices, and an authoritative source framework for key enrollment measures.
• Build, monitor, document, and troubleshoot secure integrations among Slate, Ellucian Banner, financial aid systems, application services, marketing platforms, identity and access tools, Tableau or Power BI, and other approved University systems using APIs, web services, secure file transfer, SQL, and available middleware.
• Conduct recurring audits of records, rules, imports, permissions, queries, reports, communications, and integrations; identify root causes and drive issues through documented resolution.
• Apply role-based access and least-privilege principles, support single sign-on and multifactor authentication where applicable, and partner with Information Technology Services on incident response, risk assessment, vendor review, disaster recovery, and continuity planning.
• Ensure adherence to FERPA, University privacy and…