UX Designer – Retail App

About Client:

Client is a multinational technology and consulting company known for its expertise in providing IT services and solutions. With a global presence, it offers a wide range of services including digital transformation, application development, infrastructure management, and business process outsourcing. The company has a strong focus on innovation, leveraging emerging technologies such as artificial intelligence, cloud computing, and data analytics to drive client success.

Client is committed to delivering high-quality results and ensuring customer satisfaction through its team of skilled professionals and robust project management methodologies.

Rate Range: $50-$55/Hr

• We are looking for a strong, passionate UX Designer to lead a fresh redesign of the Client Retail App — a platform used by millions of members to manage prescriptions, earn Extra Care rewards, and schedule health services.
• This is a high-visibility opportunity to reimagine core member experiences across iOS, Android, and Web, working in a fast-paced, collaborative environment alongside engineering and cross-functional stakeholders.
• The ideal candidate is a self-starter who can independently own the end-to-end UX design process — from ideation through high-fidelity Figma handoff — while driving alignment between design, business stakeholders, and engineering teams.

• Lead the redesign of the Client Retail App experience across iOS, Android, and Web platforms.
• Own and drive UX design requirements independently, translating business and user needs into intuitive design solutions.
• Ideate creative, user-centered experiences for core app journeys: prescription management, Extra Care rewards, and health service scheduling.
• Rapidly create and iterate on high-fidelity Figma designs ready for engineering handoff in a fast-paced environment.
• Drive conversations and align priorities between stakeholders, product teams, and engineering.
• Apply strong UX processes — research synthesis, wire framing, prototyping, usability validation, and design QA.
• Present design concepts and rationale clearly to both technical and non-technical audiences.
• Collaborate closely with engineering to ensure design feasibility and pixel-accurate implementation.

• 7–10 years of professional UX design experience, ideally on consumer-facing retail, healthcare, or loyalty/rewards applications.
• Proven ability to independently own and drive UX design work with minimal oversight.
• Strong portfolio demonstrating end-to-end UX design process and shipped product work (required for consideration).
• Expert-level proficiency in Figma and related design/prototyping tools.
• Solid grounding in UX processes: user research, information architecture, wire framing, prototyping, and usability testing.
• Experience designing for multi-platform ecosystems — iOS, Android, and Web.
• Excellent verbal and written communication skills, with the ability to facilitate discussions between stakeholders and engineering teams.
• Comfortable working in a fast-paced, deadline-driven environment with shifting priorities.
• Passion for creating thoughtful, creative, and user-centered digital experiences.

• Experience in retail, pharmacy, or healthcare technology domains.
• Familiarity with accessibility standards and inclusive design practices.
• Experience working within design systems at scale.

• Platforms: iOS, Android, Web