Technical Developer

Uptime Institute is the Global Digital Infrastructure Authority. With over 4,300 awards issued in over 122 countries around the globe, and over 1,100 currently active projects in 80+ countries, Uptime has helped tens of thousands of companies optimize critical IT assets while managing costs, resources, and efficiency.

For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers.

Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews and assessments including SCIRA-FSI financial sector risk assessment, the Sustainability Assessment, and a broad range of additional risk management, performance, availability, and related offerings.

Uptime Education training programs have been successfully completed by over 100,000 data center professionals, such as the much-valued ATD (Accredited Tier Designer) and AOS (Accredited Operations Specialist). The Uptime Education curriculum has been expanded by the acquisition of CNet Training Ltd. in 2023.

Uptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and full-time Uptime professionals based in over thirty-four countries around the world. For more information, please visit

Uptime Education is a leader in delivering high-quality training for the data centre and network cabling industry. We specialise in creating industry-relevant, forward-thinking programs that support the development of skilled professionals worldwide. We are expanding our curriculum development team and are seeking a highly technical, innovative, and driven individual to join us as a Technical Developer.

Role Overview

The Technical Developer will be responsible for designing, developing, and enhancing training materials, qualifications, and programs within Uptime Education’s framework. This role demands a deep understanding of data centre and network cabling technologies, a passion for continuous improvement, and the creativity to translate complex technical concepts into engaging, effective training content.

Key Responsibilities

• Develop new training materials for the data centre and network cabling industry.
• Create bespoke training content tailored to customer requirements.
• Design new programs and contribute to the evolution of the existing education framework.
• Update and enhance existing programs, qualifications, and training resources.
• Research emerging technologies, industry trends, standards, and best practices to keep training content current and relevant.
• Generate new ideas and concepts for future training offerings.
• Quality-assure existing training materials to ensure accuracy, clarity, and consistency.
• Conduct quality assurance of instructor delivery, ensuring high instructional standards.
• Improve training processes, workflows, and development methodologies.
• Write new qualifications and review/quality-assure existing qualifications.
• Collaborate with internal teams and subject matter experts to ensure content excellence.
• Work with colleagues and customers around the globe (work in other timezones may be required outside regular working hours).

Key Skills & Attributes

• Strong ability and confidence to improve all aspects of technical information across program content.
• Creative skillset with the ability to interpret technical requirements and design effective training solutions.
• Stro…