Business Systems Analyst - Brooklyn

Duties Description

Under the supervision of the Associate Commissioner of the Division of Addiction Treatment Centers, or designee, the Business Systems Analyst 1 (BSA1) will work with program staff in the Addiction Treatment Centers (ATC), as well as members of the OASAS Office of Strategic Information Management (OSIM), in matters related to the Health Information documentation and reporting programs/systems required by agency and/or related regulations.

Duties include, but are not limited to:

• Provide systems onboarding and support for new users.
• Provide systems maintenance and support for all users (approximately 600).
• Troubleshoot and evaluate system errors and problems and develop solutions.
• Interact with program developers; provide suggestions and feedback; communicate system needs and requirements. Propose changes to ensure compliance with regulatory requirements.
• Documents system functionality and tracks changes to systems and/or system processes.
• Develops and maintains training materials related to business systems implementation for users.
• Ability to communicate business process and system requirements to information technology staff, program staff, and stakeholders.
• Experience reviewing and analyzing business process deficiencies requiring resolution during or after implementation.
• Performs other job-related duties as assigned.
• Up to 25% travel time required

Under the supervision of the Associate Commissioner of the Division of Addiction Treatment Centers, or designee, the Business Systems Analyst 1 (BSA1) will work with program staff in the Addiction Treatment Centers (ATC), as well as members of the OASAS Office of Strategic Information Management (OSIM), in matters related to the Health Information documentation and reporting programs/systems required by agency and/or related regulations.

Duties include, but are not limited to:

• Provide systems onboarding and support for new users.
• Provide systems maintenance and support for all users (approximately 600).
• Troubleshoot and evaluate system errors and problems and develop solutions.
• Interact with program developers; provide suggestions and feedback; communicate system needs and requirements. Propose changes to ensure compliance with regulatory requirements.
• Documents system functionality and tracks changes to systems and/or system processes.
• Develops and maintains training materials related to business systems implementation for users.
• Ability to communicate business process and system requirements to information technology staff, program staff, and stakeholders.
• Experience reviewing and analyzing business process deficiencies requiring resolution during or after implementation.
• Performs other job-related duties as assigned.
• Up to 25% travel time required

• Proficiency in O365 and VISIO

Currently a Business Systems Analyst 1, GR-18, with one year of permanent competitive service ~OR~ Eligible for transfer via Section 52.6 or 70.1 of the Civil Service Law ~OR~ Reachable on the current eligible list (list has been canvassed) ~OR~ Qualified via HELPS (see non-competitive minimum qualifications for HELPS below)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. If a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The minimum qualifications for Non‑Competitive appointment are:

Four years of business analysis experience including: using business analysis…