Deal Desk Analyst

United States - Remote

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

The role, in a nutshell:

Chainguard is hiring a Deal Desk Analyst to join our growing Deal Desk team. As a key member of a small but mighty Deal Desk function, you'll partner closely with our global Sales team to support the end-to-end deal lifecycle. From pricing strategy to quote creation and contract execution, you'll ensure deals move efficiently, align with internal policies, and scale with our growth.

• Deliver full quote-to-signature support for global Account Executives, including quote creation, pricing approvals, order form (OF) generation, and accurate opportunity closure in Salesforce.
• Manage and monitor the quote queue and approval workflows, ensuring timely responses and maintaining exceptional organizational standards.
• Proactively drive deal momentum, especially at month- and quarter-end, by resolving blockers and delivering excellent partner support.
• Provide pricing insights, product guidance, and analytical support on large, complex, or non-standard deal structures.

• Help administer Chainguard's CPQ (Roadrunner) and CLM platform (Ironclad), including updates to the company's price books and legal workflows.
• Maintain high standards of data integrity and system hygiene across CPQ, CLM, and CRM (Salesforce).
• Ensure seamless order management and alignment across internal systems for accurate product and partner attribution tracking.

• Support the documentation of Deal Desk processes and procedures to drive clarity, efficiency, and scalable growth across the organization.
• Partner closely with stakeholders in Sales, Finance, Legal, and Product, ensuring seamless alignment and coordination to streamline deal execution, uphold compliance, and remove roadblocks.
• Serve as a trusted cross-functional partner and primary point of contact for deal-related matters.

• 2-3 years of Deal Desk experience within an Enterprise SaaS B2B environment
• Administrative experience with a CPQ and CLM tools a plus
• Strong business acumen, analytical and problem-solving skills
• Understanding of Marketplace offerings through AWS, GCP, and Azure (nice to have)
• Highly organized, internal customer-focused and strong attention to detail
• Ability to multitask and prioritize at times of high volume
• Understanding of quote to cash process and sales contracts
• Ability to travel for QBRs (1x per quarter)

Must be located in EST or CST time zone.

Compensation: $85,000-$100,000 base salary plus bonus

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.