Executive Director-Digital Product - Medical Cost Initiatives

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Location: Remote

Department: Healthcare Technology & Product Management

Reports To: VP, Chief Health Informatics Officer (CHIO) - CVS Healthcare Delivery

As the Executive Director, Digital Product
- Medical Cost Initiatives
, you will lead the technology product strategy and execution for key medical cost portfolios for CVS Healthcare Delivery businesses. Core areas of focus are Care Transitions, Patient Segmentation, Chronic Condition Pathways, and Specialty Care Services.

In this high-impact executive role, you will partner directly with clinical and business operational leaders to shape end-to-end technology pathways that support CVS Healthcare Delivery care models. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable technology roadmaps that optimize patient outcomes and lower the total cost of care.

The ideal candidate must have expertise with value-based care models and Epic as a core care delivery platform.

• Partner with healthcare delivery leadership to collaborate on end-to-end care models across transitions, chronic care pathways, patient segmentation, and specialty care.
• Serve as a strategic thought partner with CVS HCD business stakeholders as they define the  why  and the  what.  Serve as the accountable party to ensure cross-functional technology teams deliver meaningful technology solutions to drive core business outcomes.
• Establish shared outcome metrics with business leaders, ensuring all technology investments directly drive improved clinical quality, patient experience, and financial performance.

• Lead multidisciplinary technology teams - including Product Managers, Epic Analysts, Software Engineers, Data Scientists, and Designers—to build seamless, end-to-end clinical technology pathways that reduce medical costs, while driving patient experience and outcomes.
• Oversee the transformation of broad clinical ideas into rigorous problem statements, actionable product specifications, and robust Epic/technology architectures.
• Ensure smooth integration between external data sources (e.g., claims data, remote monitoring, health plan feeds) and internal Epic workflows to provide clinicians with real-time, actionable insights. Know when these integrations are needed and partner with technical team members to ensure effective execution that works well in clinical practice.

• Take end-to-end accountability for the technology lifecycle, from initial problem discovery through technical solutioning, build, deployment, and measurable outcome realization.
• Establish continuous feedback loops and iterative improvement cycles to ensure deployed technologies achieve targeted clinical and financial goals.
• Maintain a deep operational understanding of both Value-Based Care (VBC) and Fee-for-Service (FFS) delivery environments to ensure solutions scale across business models.

• Lead, mentor, and build a high-performing product team of  translators  - professionals fluent in both healthcare…