Onestream Application Admin

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences.

In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Sony Music is seeking a One Stream Application Administrator / Support Analyst to support and enhance our One Stream compensation and payroll integration platform. This role will serve as the primary operational owner of the One Stream environment, providing application administration, user support, troubleshooting, security administration, reporting support, and issue triage.

The ideal candidate will possess practical One Stream experience, strong troubleshooting abilities, and an understanding of financial systems and business processes. The role will work closely with Finance, Payroll, HR, SAP support teams, and external implementation partners to ensure the stability, performance, and continuous improvement of the One Stream application.

• Role model SMG's Global People Promise, Values and Behaviors in all that you do, helping to drive a sustainable high-performance culture within our business
• Serve as the primary administrator and support contact for the One Stream application, including user access, security, and configuration management. Support business users by responding to questions, resolving issues, and providing guidance on system functionality.
• Troubleshoot and triage production issues, building the skillset to determine whether problems originate in One Stream, SAP, integrations, master data, or user processes.
• Manage and support monthly operational processes, data loads, payroll-related processes, and system monitoring activities.
• Maintain and enhance financial reports, calculations, business rules, and data processing workflows.
• Coordinate with Finance, Payroll, HR, SAP teams, and external support partners to resolve application and integration issues.
• Create and maintain documentation, user guides, training materials, and operational procedures.

• 1-3+ years of hands-on One Stream administration, support, troubleshooting, or development experience. Familiarity with One Stream business rules and a working knowledge of
• Ability to investigate application issues, perform root-cause analysis, and coordinate resolutions across multiple teams.
• Working knowledge of SQL and the ability to troubleshoot data and integration-related issues.
• Understanding of financial systems concepts, including general ledger, cost centers, company codes, balance sheets, and income statements.
• Strong communicator who collaborates effectively with technical teams, business stakeholders, and external vendors-delivering excellent customer service in a production environment, along with clear documentation and knowledge-sharing.

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate…