Computer Specialist; Operations) Level 1 TWU Represented

Computer Specialist (Operations) Level 1 TWU Represented

Computer Specialist (Operations) Level 1 TWU Represented

SALARY RANGE:

$ 109,076 - $ 118,218

DEPT/DIV:

Information Technology

SUPERVISOR:

Senior Director, RCC and PCC Operations

LOCATION :

RCC - 354 West 54 th Street, New York, NY 10019

HOURS OF WORK:

12:00am-8 am Midnight Shift (7.5 hours/day) or as required

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Under supervision, with considerable latitude for independent action or the exercise of

independent judgment, is responsible for providing management with state-of-the-art

technical assistance in all aspects of data processing operations. Provides supervision or senior staff support of computer operations in a large-scale, multi-programmed

mainframe computer environment, or the conduct of similar duties within a large network of distributed minicomputer and microcomputer systems. All personnel perform related work.

• Researches , tests, and recommends the purchase of computer equipment and associated requisite software products necessary to maintain or enhance the data center's operations environment.
• Provides management with data processing hardware technical expertise in the plan of modifications to the existing facility and identification of new or backup sites.
• Coordinates high-level technical responses to difficult operational issues to resolve user-related problems.
• Coordinates production and solves operational and scheduling problems.
• Provides diagnosis and remedies to complex problems involving systems, operations, and data telecommunications equipment and/or software.
• Supervises staff who operate computer consoles in a multiple mainframe or large mini and/or microcomputer environment.
• Establishes and maintains uniform performance standards and efficient methods of work.
• Trains, instructs , and schedules senior computer operations personnel.
• Conducts cost-benefit and other analyses to quantify recommendations to management.
• Maintains data security and internal control environment adequate to protect agency assets and records.
• Plans, assigns, and reviews the work of senior operations staff and assumes general responsibility for the satisfactory completion of work performed.
• In a large data processing facility, supervises one or more groups or project teams engaged in the installation, maintenance, or enhancement of data processing equipment and software.
• Conducts complex internal consultancy projects requiring an in-depth knowledge of computer equipment, operating systems, and job control languages.

• A baccalaureate degree from an accredited college and four years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
• An associate degree from an accredited college and six years of satisfactory full - time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and eight years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a…