Senior Solutions Engineer, First Party Casualty

Salary range is:

$ - $

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly.

We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.

Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at

We are seeking a customer-focused Solutions Engineer to support our Casualty Products organization, with a dedicated focus on First Party Casualty. In this highly visible, client-facing pre-sales role, you will lead carrier process reviews, deliver tailored product demonstrations, and translate complex claims workflows into clear solution strategies that drive adoption, value, and revenue growth across our first party casualty portfolio.

The ideal candidate brings hands-on first party casualty claims experience from inside a carrier casualty operation and can credibly engage stakeholders from frontline adjusters to senior leaders. You will use your operational expertise to uncover client pain points, shape compelling recommendations, and show carriers a smarter way to improve first party casualty performance. You will be the person in the room who has lived the workflows our clients are trying to improve and can show them a better way.

First Party Casualty Expertise & Process Consulting

• Serve as a client-facing expert on first party casualty claims operations , bringing deep knowledge of carrier workflows, organizational structures, and performance drivers to every client engagement.
• Lead highly complex carrier process reviews by conducting prospective client interviews to map current-state workflows, interpret operational pain points, and translate findings into actionable recommendations and solution designs.
• Engage stakeholders across multiple levels (frontline adjusters through senior executives), adapting communication style to effectively influence both operational and strategic audiences.
• Articulate industry best practices in first party casualty and benchmark client operations against them, positioning yourself as a trusted advisor.
• Work directly with prospective clients to document configuration requirements, integration needs, and technical constraints.

Pre-Sales Excellence

• Deliver tailored product demonstrations and solution walkthroughs that connect first party solution capabilities directly to client pain points.
• Guide technical discovery across the sales cycle, equipping sellers with operational insight to advance opportunities.
• Build and deliver executive-ready PowerPoint presentations that clearly articulate client problems, solution value, ROI, and structured visual narratives to support scalable pre-sales efforts.
• Create clear technical narratives and reusable enablement materials that translate product capabilities into client-relevant solutions and equip sellers to deliver consistent first party messaging.
• Anticipate client objections and equip sellers and executives with credible, well-supported responses grounded in product knowledge and industry expertise.
• Contribute to scalable tools, templates, and processes to improve pre-sales efficiency.
• Maintain fluency in product capabilities, roadmap, and industry trends to inform client conversations.

Cross-Functional Collaboration

• Build…