Systems Administrator - Pro-Watch & Genetec

Job Title: Systems Administrator - Pro-Watch & Genetec

Work Location: 100% Onsite (5 days per week) - New York, NY

Pay Range: $43-$51/hr (W2), depending on experience

Duration: 12+ months

Our Fortune 500 client located in New York, NY is seeking an experienced Senior Physical Security Systems Administrator to administer, support, and optimize enterprise physical security, access control, and video surveillance infrastructure.

This is a hands-on technical role responsible for critical platforms including Honeywell Pro-Watch Access Control, Genetec Security Center, enterprise IP camera/video surveillance systems, Microsoft SQL Server databases, Windows Server infrastructure, and virtual machines. The individual will monitor system health and availability, troubleshoot complex infrastructure and application issues, perform upgrades and patching, support backup and disaster recovery, and help ensure the continuous operation of business‑critical physical security systems.

The ideal candidate combines strong Windows systems administration experience with specialized knowledge of physical security technologies and is comfortable collaborating with cybersecurity, networking, facilities, operations, and end users in a critical infrastructure environment.

• Administer, maintain, and support Honeywell Pro‑Watch Access Control Systems, including servers and associated security hardware.
• Administer and support Genetec Security Center, video management systems, and camera integrations.
• Support card access systems, badge management, door controllers, and related physical security integrations.
• Serve as a technical subject matter expert for enterprise IP cameras, video encoders, NVRs, DVRs, video recording platforms, and storage systems.
• Troubleshoot access control, video surveillance, camera, application, server, and integration issues.
• Coordinate hardware, software, and firmware upgrades across physical security platforms.

• Administer and support enterprise Windows Server environments and related infrastructure.
• Manage operating systems, services, user administration, file systems, application software, and system configurations.
• Support Active Directory, Group Policy, DNS, DHCP, and domain services.
• Manage and support virtual machines and associated server infrastructure.
• Perform Windows patching and lifecycle management using Microsoft Windows Server Update Services (WSUS) and related technologies.
• Support server hardware and RAID storage configurations.
• Troubleshoot server, operating system, hardware, application, and infrastructure issues.

• Administer and maintain Microsoft SQL Server databases, including databases supporting enterprise security applications.
• Support database backup, recovery, availability, and maintenance activities.
• Monitor SQL Server health and performance and troubleshoot database‑related issues.
• Develop and modify SQL queries as needed for troubleshooting, administration, reporting, and system support.
• Support optimization and ongoing maintenance of databases associated with critical security platforms.

• Actively monitor the physical security and supporting server infrastructure for health, performance, capacity, availability, and operational issues.
• Proactively identify and troubleshoot server and application problems before they impact critical services.
• Implement and maintain backup and recovery solutions.
• Develop, maintain, and support disaster recovery and business continuity procedures for critical physical security systems.
• Participate in recovery testing and ensure appropriate system documentation is maintained.

• Troubleshoot infrastructure issues involving DNS, DHCP, routing, VLANs, firewalls, and IP networking.
• Apply security best practices involving ACLs, authentication, authorization, encryption, and system hardening.
• Perform security patching, firmware updates, vulnerability remediation, and configuration changes.
• Collaborate with cybersecurity and networking teams to maintain secure and reliable physical security infrastructure.

• Develop and modify Power Shell scripts and other automation where appropriate to improve system administration and support.
• Maintain technical documentation, system diagrams, operating procedures, configuration information, and…