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Salesforce CRM Analyst II - OTC & Ops Focus

Job in New York, New York County, New York, 10261, USA
Listing for: S&P Global
Full Time position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Business Analyst
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: New York

S&P Global is seeking a Salesforce Order to Case Business Analyst to support our CRM ecosystem within Commercial Operations. You’ll work with end users, product owners, and development teams across Order-to-Cash, Salesforce, and Entitlements to drive improvements and operational excellence.

You will analyze technical solutions, address root causes, and help frame work aligned with priorities while helping manage incidents and document knowledge resources for end users.

This posting is for the Salesforce CRM Analyst II - OTC & Ops Focus role at S&P Global, based in United States.

Learn more about the Salesforce CRM Analyst II - OTC & Ops Focus role in the description above.

We appreciate your interest in this position.

Join S&P Global and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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