IT Operations Engineer

About Clay

Our mission is to help organizations turn any growth idea into reality.

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best‑fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C backed by world‑class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.

• Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
• Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
• All employees can work for free with world‑class coaches who specialize in creativity, management, and more.
• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
• Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

Clay is scaling fast and the IT function is new. We have an IT Support Team keeping the queue moving and a Systems Engineer building the backbone. This role sits between them and owns the operational layer that keeps everything reliable as we grow: the systems of record, the vendors, and the tooling the rest of IT depends on.

The core of this role is ownership and execution. The Head of IT sets the architecture and strategy and is building these systems out now. Your job is to operate and maintain them as they mature, with a hand in the build‑out alongside the Head of IT and the Systems Engineer. You'll partner on change management and on the projects that move IT forward, and you'll work alongside the Security team where the work overlaps.

This is less about closing tickets and more about making sure the machinery IT runs on is accurate, governed, and improving.

This is a good fit if you like owning things outright, you care about getting the details right when the details are what an auditor checks, and you'd rather build a durable process than firefight the same problem twice.

Own MDM
. Run our Mac fleet in Iru, including configuration profiles, zero‑touch enrollment, custom scripts, and remediation. Manage the smaller Windows footprint we continue to support. MDM is yours to operate and improve, not just maintain.

Own the CMDB, asset data, and the ITAM vendor
. Maintain Clay's source of truth for assets and systems: laptops, network hardware, office ISP details, and a working map of the systems we run. That includes owning the relationship with the partner warehousing our hardware, and the procurement, shipments, deployments, and collection they handle. Once the reconciliation process is established (a build‑out you'll shape alongside the Head of IT and the Systems Engineer), you own keeping the data accurate and reconciled against our IdP and HR systems, catching and resolving drift before it becomes an audit finding.

Own vendor management and renewals
. Track contracts, manage renewals before they lapse, handle license true‑ups, and keep our SaaS and hardware agreements current and accounted…