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AI-Driven Ops Analyst: Incident & Automation

Job in New York, New York County, New York, 10261, USA
Listing for: Insight Global
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    AI Business & Operations
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 95000 - 135000 USD Yearly USD 95000.00 135000.00 YEAR
Job Description & How to Apply Below
Location: New York

Insight Global is seeking a Service & Operations Analyst to support an AI-first Salesforce transformation initiative. You’ll act as the operational backbone, managing incidents, monitoring system health, and maintaining runbooks to drive automation and reliability.

Ideal candidates bring 3–5+ years in IT/SaaS operations, scripting skills, and experience building runbooks, SLAs, and operational metrics. You will work with cross-functional teams to reduce manual work and scale operational

We are looking to fill the AI-Driven Ops Analyst:
Incident & Automation position at Insight Global in New York, NY, United States.

We have an opening for a AI-Driven Ops Analyst:
Incident & Automation in New York, NY, United States within Management & Operations, IT & Technology.

This role, AI-Driven Ops Analyst:
Incident & Automation at Insight Global, could be your next move.

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