Sr. Program Manager, Property Programs

Program Manager – Property & Inland Marine Programs

The AXA XL North America Programs Unit provides customized program solutions and underwriting capacity for market‑leading delegated‑authority Program Administrator partners who underwrite and administer Property and/or Casualty programs on our behalf. The Program Manager is responsible for both underwriting goals and relationship management for an assigned portfolio of primarily Property and Inland Marine delegated authority programs.

• Achieve an assigned combined ratio on the portfolio of all programs managed.
• Meet or exceed required rate change and other key performance metrics for all programs managed.

• Perform underwriting audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with Division standards for timeliness.
• Update and actively manage adherence to underwriting guidelines for all programs managed, and handle referrals that fall outside of the guidelines.

• Establish and actively manage customized program management plans for all programs. These plans are developed through regular client engagement, understanding needs and aspirations, and aligning business objectives.

• Achieve or exceed budgeted premium volume for all programs managed.
• Support the writing of new programs and develop product or service enhancements for existing programs.

• Experienced in successfully managing multiple lines of casualty (GL, Auto, Excess, Workers Compensation) business at both an individual account and portfolio level.
• Ability to influence stakeholders such as delegated authority partner decision‑making.
• Ability to build effective relationships across the organization, including superiors, peers, and support collaboration and meeting stakeholder needs.
• Ability to interpret program‑specific KPIs and metrics to draw conclusions about the health of the program and develop actions based on conclusions.
• Outstanding communication: excellent verbal and written communication, collaboration and presentation skills, and willingness to mentor others.
• Experience with project planning and project management frameworks that enable the assessment of a business and the development of solutions to improve it.
• Self‑starter who is organized and able to work self‑directed as well as collaboratively in a fast‑paced team‑centric environment.
• Demonstrated leadership and mentoring skills with the ability to obtain cooperation and participation of individuals and groups.

Travel is estimated at 20%.

U.S. base salary range: USD 119,. Actual pay will be determined based on skills, experience and location.

Additional benefits include a competitive retirement savings plan, health and wellness programs, and a wide range of learning opportunities.

AXA XL is an Equal Opportunity Employer. We are committed to an inclusive culture and have a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible.