Senior Claim Consultant -Trade Credit (Hybrid
Listed on 2026-08-15
-
Insurance
Insurance Claims, Underwriter, Insurance Analyst, Risk Manager/Analyst
Location: New York
Senior Claim Consultant
-Trade Credit (Hybrid)
Job Category :
Specialty
- Claims
Requisition Number : SENIO
002452
- Posted :
August 12, 2026 - Full-Time
Showing 1 location
NY
- New York City
One State Street Plaza
Floor 31
New York, NY 10004, USA
NY - New York City
One State Street Plaza
Floor 31
New York, NY 10004, USA
IL - Chicago
230 W. Monroe Street
Suite 2810
Chicago, IL 60606, USA
IL - Chicago
230 W. Monroe Street
Suite 2810
Chicago, IL 60606, USA
PA - Blue Bell
1777 Sentry Parkway West, Bldg 17
Suite 230
Blue Bell, PA 19422, USA
PA - Blue Bell
1777 Sentry Parkway West, Bldg 17
Suite 230
Blue Bell, PA 19422, USA
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.
Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.
Who we are
At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.
The opportunity
The Senior Claims Consultant is responsible for handling and resolving complex, highly specialized claims through investigation, evaluation and disposition. They independently operate within very broad company guidelines and very high authority levels in the settlement of claims. This position makes appropriate recommendations to management on coverage and settlement of claims. They will review and process highly complex large loss claims or specialized claims that generally settle over $200,000 often involving litigation.
This role will support the Trade Credit underwriting teams on policy language and drafting endorsements for bank and syndicated policies. In addition, this role provides counsel to the Trade Credit team through communication and education about specific claims.
Some of the Senior Claim Consultant responsibilities include but are not limited to:
- Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages for very complex and specialized claims.
- Determines coverage, drafts coverage correspondence, responds to coverage questions raised by insureds and others.
- Determines exposure, establishes adequate reserves and makes timely adjustments as required.
- Selects, assigns and directs activities of internal and external resources as required; including independent adjusters, appraisers and attorneys. Identifies questionable claims and consults with SIU for further direction as appropriate.
- Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
Monitor bankruptcy filings and proof of loss process.
Responsible for all collection, subrogation and recovery actions associated with claims file.
- Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
- Communicates as needed with brokers and underwriting business partners regarding claims trends and legal climate. Provides expertise and insight as requested relative to needed coverage changes or enhancements.
- Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.
- Stays abreast of state license requirements and participates in continuing education as required.
- Will coach or train less experienced claim representatives.
- Develops and leads technical training and provides guidance to other departments…
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