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Senior Claims Specialist, Cyber

Job in New York, New York County, New York, 10261, USA
Listing for: AXIS Capital
Full Time, Part Time position
Listed on 2026-08-17
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Insurance Agent & Advisor
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

Sr. Claims Specialist, Cyber – Salary Grade H

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law.

Please note this role requires hybrid work, with in office attendance 3 days a week. The role can be based in any of these Axis office locations: NYC, Short Hills - NJ, Red Bank – NJ, Princeton – NJ, Alpharetta, or Chicago.

Exercises critical thinking, proper judgment and decision making in a best practices claim environment to promptly analyze the claim exposure, determine the proper course of action, and pursue claims to conclusion. Set accurate and timely claim reserves and make referrals to senior members of the team where necessary. Obtain relevant policies, review policy wordings to validate coverage for claims and escalate any issues arising.

Prepare coverage positions to be reviewed and approved by Claim Manager. Work closely with Insureds, Claimants, attorneys and brokers ensuring a premier and best practices claim service is maintained, escalating issues as appropriate. Documents claim file notes, stores electronic documents, documents claim details in an effective and timely manner. Develop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise.

Monitor and investigate assigned claims and develop resolution strategy. Attend mediation, arbitration and other claim meetings as needed. Participate in presentations and discussions with Underwriters. Additional responsibilities for this role include validation of indemnity and fee payments, ensuring these are processed accurately and promptly. Ensure file set up accurately with proper coding, LOB, Danger Signal and CAT Codes.

REQUIRED EDUCATION/TRAINING &

EXPERIENCE:
  • Bachelor’s degree or equivalent
  • JD a plus
  • Claims adjuster license required
  • valid adjusting licenses in required states and additional states as needed
  • Minimum of 4-8 years claim adjusting experience required
  • Experience handling cyber primary and excess claims, including first party and third-party privacy liability claims
  • Experience handling media liability and technology errors and omissions claims is…
Position Requirements
10+ Years work experience
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