Senior Manager, Construction Claims

Location: New York

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

This position will manage a team of examiners handling a variety of excess construction claims involving bodily injury, property damage and construction defect. This position will report to a Senior Director in the Casualty Claims group and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.

Responsibilities Monitor and direct new loss assignments for excess construction claims

Confirm coverage of claims by reviewing policies and documents submitted in support of claims

Review and approve correspondence and reports including coverage position letters and Large Loss Reports Review and approve reserves and settlements in excess of the authority of the handling examiner

Assess and evaluate individual examiner and team performance, provide feedback, and address training needs

Make recommendations concerning reserve changes to senior management

Participate in review and discussion of large loss activity in the construction book with interested stakeholders (Underwriting, Actuarial, Executive Management)
Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives

Prepare and distribute reports by collecting and summarizing information

Assist in preparation of budgets, evaluation of expenses, and assessment of resource needs

Foster and encourage strong relationships with internal stakeholders (Underwriting, Actuarial)
Assist in identifying industry and coverage trends

Promote and enhance strong relationships with customers and channel partners

Participate in special projects as requested

Travel to other claim offices, mediations, trials, and conferences as required

Education

Bachelor’s degree or equivalent work experience JD, advanced degree, or focused technical degree preferred

Certification

Must have or be eligible to receive claims adjuster license

Insurance certifications or affiliation with industry group preferred

Work Experience Minimum of 10 years of claims handling experience or equivalent combination of education and experience

Experience in managing claims examiners at the Senior Claims Examiner and/or Executive Claims Examiner level

Skill Sets Excellent written and oral communication skills

Strong analytical and problem solving skills

Strong organization and time management skills

Ability to deliver outstanding customer service

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment

Strong desire for continuous improvement

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.#LI-Hybrid#LI-SYUS Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $118,960 - $163,570 with a 30% bonus potential.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and  offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all…