Construction Field Investigator

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Gallagher Bassett is seeking motivated professionals to join our specialized Construction Investigation Team. Unlike traditional investigator positions, this role provides the opportunity to develop expertise in construction-related claims and losses while supporting some of the nation's largest contractors, insurance carriers, and risk management programs.

As a Construction Field Investigator, you will conduct on-site investigations, gather and analyze evidence, interview witnesses, document accident scenes, and prepare detailed reports that help clients determine the facts surrounding construction incidents and claims. This position combines field work with independent case management and offers a unique opportunity to develop highly sought-after industry expertise.

Why Join Gallagher Bassett?

• Join a nationally recognized team specializing in construction investigations
• Develop expertise in a high-demand niche within the insurance and risk management industry
• Flexible work environment combining field investigations and report writing
• Work independently while managing a diverse caseload
• Career development, leadership exposure, and advancement opportunities
• Gain experience supporting large-scale construction, insurance, and risk management clients
• Build transferable skills that can lead to future opportunities across multiple industries

Compensation & Benefits

• $24/hour during training
• $28 - $35/hour after training, based on experience
• Full-time position
• Paid training program
• Overtime paid at 1.5x hourly rate
• Significant overtime opportunities available, with many investigators earning six-figure annual incomes
• Paid mileage reimbursement
• Flexible scheduling
• Comprehensive medical, dental, and vision benefits
• Career growth and advancement opportunities

• Conduct on-site investigations involving construction-related incidents and claims
• Obtain written and recorded statements from involved parties and witnesses
• Document accident scenes through photographs, measurements, diagrams, and detailed notes
• Identify, collect, and preserve relevant evidence and facts
• Conduct witness interviews and locate involved parties
• Research, analyze, and evaluate information from multiple sources
• Prepare comprehensive investigative reports
• Manage an assigned caseload independently and efficiently
• Maintain accurate records of case activity, time, and expenses
• Participate in ongoing training and professional development programs

Required Qualifications:

• High school diploma, GED, or equivalent
• Minimum of 1 year of field investigation, claims investigation, construction-related, or similar investigative experience
• Strong written and verbal communication skills
• Ability to write clear, accurate, and detailed investigative reports
• Excellent organizational and time management skills
• Strong critical thinking, analytical, and problem-solving abilities
• Ability to work independently and manage multiple assignments simultaneously
• Proficiency with Microsoft Outlook, Word, and Excel
• Valid driver's license with a clean driving record
• Reliable, insured personal vehicle and willingness to travel throughout the assigned territory
• Ability to work a flexible schedule, including…