Claims Manager, General Liability Team

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be responsible for managing a team of Claims Examiners handling a wide variety of general liability claims. This position will report to the Senior Director of General Liability claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.

Responsibilities Confirms coverage of claims by reviewing policies and documents submitted in support of claims

Direct and monitor assignments of new loss activity for claims

Review and approve correspondence and reports including coverage position letters and Large Loss Reports Review and approve reserves and settlements in excess of the authority of the handling examiner

Make recommendations concerning reserve changes to Senior Director or Senior Management Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives

Assess and evaluate individual examiners and team performance, provide feedback and develop training needs

Prepare and distribute reports by collecting and summarizing information

Assist in preparation of budgets, evaluation of expenses and assess resource needs

Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial Promote and enhance strong relationships with internal and external customers and partners

Participate in special projects as requested

Travel to other claim offices, mediations, trials, and conferences as required

Education

Bachelor’s degree or equivalent work experience JD, advanced degree, or focused technical degree a plus

Certification

Must have or be eligible to receive claims adjuster license

Work Experience Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience

Skill Sets Excellent written and oral communication skills

Strong analytical and problem-solving skills

Strong organization and time management skills

Ability to deliver outstanding customer service

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment

Strong desire for continuous improvement#LI-Hybrid#LI-SYUS Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $97,520 - $167,640. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related…