Head of Insights & Analytics – Claims

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Data, analytics and AI are critical enablers of AXIS' strategic ambitions. The Head of Insights & Analytics – Claims will lead the delivery of insights, analytics and AI solutions that support Claims teams in making better, faster and more informed decisions.

This role is accountable for translating Claims priorities into impactful data products, analytics solutions and AI-enabled capabilities that improve claims outcomes, operational efficiency, customer service, leakage management, reserving effectiveness and operational performance.

As the senior Insights & Analytics leader aligned to the Claims organisation, you will act as a strategic partner to Claims leadership, ensuring that data and AI investments are focused on measurable business value. You will work closely with the Claims, Reserving, Actuarial, Finance, Underwriting and Transformation teams to develop a coherent view of claims performance, emerging trends and opportunities for improvement across the claims lifecycle.

The role combines business partnership, people leadership and delivery accountability, ensuring that AXIS continues to evolve its use of analytics and AI to drive better claims outcomes and operational excellence.

• Act as the primary Data & Analytics partner for Claims leadership.
• Develop a deep understanding of Claims priorities, challenges, operating models and strategic objectives.
• Translate business needs into a prioritised portfolio of insights, analytics and AI initiatives

• Own the delivery of Claims-focused reporting, dashboards, analytics solutions and AI-enabled capabilities.
• Drive the evolution of Claims MI from operational reporting towards predictive and prescriptive insights.
• Champion self-service analytics and scalable data products that enable Claims teams to access trusted information when needed.

• Work closely with the Insights & Analytics Lead - Reserving and Reserving leadership to ensure alignment between Claims and Reserving analytics priorities.
• Support a consistent view of claims performance, loss development, claims trends and portfolio movements across Claims and Reserving.

• Identify opportunities to leverage AI, advanced analytics, automation and innovative technologies across the Claims function.
• Work with Analytics, AI Delivery and Insights Delivery teams to ensure solutions can be implemented effectively and sustainably.
• Promote responsible, controlled and value-focused adoption of AI capabilities within Claims.

• Ensure…