Complex Claims Director, Excess Claims

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

• Determining the scope and extent of available coverage.
• The investigation, evaluation and disposition of new and existing 3rd party property and casualty claims.
• Preparation and execution of investigation strategies which identify critical issues effecting liability, causation and damages and assessment of risk transfer and contribution opportunities.
• Clear and concise communication and contact with internal and external customers, including insureds, brokers, and underwriters, to provide guidance and manage expectations.
• Proper documentation of exposure evaluation and resolution strategy.
• Presentation to senior management of claim disposition recommendations.
• Obtain the appropriate authority to independently negotiate multimillion-dollar claims with the top plaintiff attorneys nationwide. Document evaluation, thought process, and strategy. Utilize ADR as appropriate and necessary.
• Effectively strategize and budget litigation of each claim through discussions with counsel, vendors, and insureds. Establish with defense and coverage counsel clear ground rules to maintain financial control of budget and expenses.

• 5+ years of Commercial/Industry claims experience preferred
• Excellent communication skills (verbal/written) and strong negotiation skills
• Advanced experience and capabilities in litigation claims management including ADR and mediation process
• Experience attending and controlling cases- pre-suit, litigated and post trial- at mediations, settlement conferences, etc.
• Property and Casualty licenses required, must be obtained within 6 months.
• Motivated individuals who are interested in the potential for an upwardly mobile career path.

For positions based in New York, the base salary range is $112,000 - $138,500. For positions based in Jersey City, the base salary is $112,000 - $138,500. For positions based in Boston, the base salary range is $112,000 - $138,500. For positions based in Chicago, the base salary range is $112,000 - $138,500. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

Your actual compensation will be dependent on your skills, experience, and qualifications. If your compensation expectations are above the posted range, we still encourage you to apply—your unique background matters to us.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

CL - Claims