Reinsurance Claims Manager--EX

Starr is a global leader in commercial insurance with over a century of expertise. We empower employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Director, Reinsurance Claims

NYC

Full-Time

Starr Insurance is a leading global insurance and reinsurance company dedicated to providing innovative solutions to our clients. We are seeking an experienced and dynamic Director of Reinsurance Claims to join our team and lead our reinsurance claims department. This role offers an exciting opportunity to oversee large loss reporting, reinsurance reporting, claims audits by reinsurers, and more in a fast‑paced and collaborative environment.

Director of Reinsurance Claims will be responsible for leading and managing all aspects of our reinsurance claims operations, including overseeing large loss reporting, reinsurance reporting, claims audits by reinsurers, TPA & direct data quality, monthly and quarterly reporting, production, and review of bordereaux reporting, and managing a small staff across multiple locations.

• Oversee the identification and reporting of large losses to reinsurers.
• Collaborate with the claims team to ensure accurate and timely reporting.
• Calculate nets to the company and monitor large loss settlements and recoveries.

• Manage the preparation and submission of reinsurance reports to reinsurers.
• Ensure compliance with reinsurance agreements and reporting requirements.
• Work closely with the finance team to reconcile reinsurance accounts.

• Coordinate and facilitate reinsurer audits of claims data and processes.
• Address audit findings and implement corrective actions as needed.
• Maintain strong relationships with reinsurers to promote transparency and collaboration.

• Oversee the quality and accuracy of data provided by third‑party administrators (TPAs) and in‑house adjustors.
• Implement data validation and reconciliation processes.
• Work with TPAs and Starr Claim Managers to resolve data discrepancies.

• Lead the preparation of monthly and quarterly reports on claims performance.
• Provide insights and analysis on claims trends and metrics.
• Ensure timely and accurate reporting to senior management and reinsurers.

• Manage the production of bordereaux reports for reinsurers.
• Conduct thorough reviews to ensure accuracy and completeness.
• Address any discrepancies or issues with reinsurers.

• Build and lead a high‑performing claims team across multiple locations.
• Provide coaching, mentorship, and professional development opportunities to team members.
• Set performance goals and conduct regular performance evaluations.

• Bachelor’s degree in a related field; advanced degree or relevant certifications (e.g., CPCU, ARe) preferred.
• Extensive experience (10+ years) in reinsurance claims management, with a deep understanding of large loss reporting, reinsurance reporting, and audits.
• Strong knowledge of reinsurance agreements, terms, and conditions.
• Excellent analytical and problem‑solving skills.
• Effective leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in reinsurance software and reporting tools.
• Ability to manage multiple priorities and meet deadlines.

Starr is an equal‑opportunity employer. We recruit and develop our people based on merit and are committed to creating an inclusive environment for all employees. We offer first‑class training and development opportunities to all employees, aiming to grow our own talent and bring out the best in people.